Due to the delicate nature of our orchids, we do not accept returns. All sales made through our online store are final.

We take great care in ensuring that each plant is healthy and carefully packaged before shipping. If your orchid arrives damaged due to shipping issues, please contact us within 24 hours of delivery with photos of the damage. We'll work with you to resolve the issue promptly.

While we cannot guarantee the longevity of buds or flowers during transit, we do guarantee that you will receive a healthy, living plant. If your orchid arrives in poor health unrelated to shipping damage, please reach out to us immediately with photos and a description of the issue.

We appreciate your understanding of our no-returns policy, which helps us maintain the quality and health of our orchid collection.

Orders are typically processed within 1-3 business days. We offer the following shipping methods: Standard Shipping (3-5 business days). Shipping rates are calculated based on the weight of your order and your location. Rates will be displayed at checkout. A tracking number will be provided via email once your order has been shipped. 

Local customers can select Store Pickup in place of shipping options at checkout.

Please note: We do not ship plants internationally.